Our Refund Policy

At Marketliners store, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be instances where a refund is necessary. The following outlines our basic refund policy:

1. Eligibility for Refunds:

- Customers may request a refund within 30 days of receiving their product.

- To be eligible for a refund, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

2. How to Request a Refund:

- To initiate a refund, please contact our customer service team at customerconnect@marketliners.store

- Include your order number, a description of the issue, and any relevant documentation.

3. Processing Refunds:

- Once your refund request is received, we will review it and notify you of the approval or rejection.

- If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

4. Exclusions:

- Certain items may be non-refundable, including such as clearance items or digital downloads.

- Shipping costs incurred during the purchase are non-refundable.

5. Changes to the Policy:

- We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website.

If you have any questions regarding our refund policy, please do not hesitate to reach out to our customer service team. Thank you for choosing us.